Shipping & Delivery

Orders will be dispatched within the timeline specified on the product page, subject to availability and logistics.

Delivery times may vary depending on location, courier services, and unforeseen circumstances.

We are not liable for delays beyond our control (e.g., courier delays, strikes, natural calamities).

 

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Cancellation & Returns Policy

Strict No Cancellation Policy: Once an order is placed and payment is made, it cannot be cancelled under any circumstances.

Strict No Return/Refund Policy: Due to the nature of organic manure products, we do not accept any returns, exchanges, or refunds.

Customers are advised to review product details carefully before placing an order.

 

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Damaged or Incorrect Delivery

In rare cases where the product is damaged during transit or an incorrect item is delivered, customers must notify us within 48 hours of delivery with supporting photos/videos.

Upon verification, we may provide a replacement at our discretion.

No replacements will be entertained if the complaint is raised after the specified time.

 

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Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

Customers are advised to use products as per the recommended guidelines mentioned on the packaging.

 

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Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in [Pune, Maharashtra].

 

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Contact Us

For any queries or support, you can reach us at:

Email: sales@natuagroudyog.in

Phone: +91-7373315678

Address: Pune, Maharashtra, Bharat (India)